| : : : : : : : : : : Steward's Toolbox Welcome to the Steward's Toolbox section of the TWU website. TWU has almost 5,000 stewards who work every day to enforce our contracts and bring the TWU message to all our members. This Toolbox section is designed for you. We will try to make it as accessible as possible with forms, facts sheets and lots of hints so that you can do your job more professionally. We are starting with two sections: Forms and Fact Sheets. The forms include a grievance and a disciplinary investigation form to help you with your grievance investigation. Fill them out as best as you can and keep them with your union records. They are not to be shared with the employer. When you fill them out, the information you gather will help you to write your grievance. We are including fact sheets on listening and credibility. We will add to these shortly. Forms
Disciplinary Investigation Form -- PDF or MS Word
Grievance Investigation Form -- PDF or MS Word Fact Sheets
Establishing Credibility
Listening
Get the Facts
Guidelines For Hearings for Members
Handling Grievances
Insubordination Checklist
Interviewing Witnesses
Organizing New Members
Suggestions for Presenting the Grievance
A Dozen Points on Grievance Presentation Steward's Corner
Steward's Corner (More than 40 helpful essays by Education and Research Director Robert Wechsler on being a professional Steward.) Click here... : : : : : : : : : : | 
